Frequently Asked Question

Flex is an online platform for sports enthusiasts in Indonesia. Through Flex, sports enthusiasts are able to browse and book exclusive sports venues directly on our website.

Visit our courts page and select the court that you wish to check, and click on the date you wish to play. Our calendar is up to date and will show you the availability for each venue.

Select the venue you wish to book, select the duration, date and time of your booking. Click “Book Now” and your selection will go to your cart temporarily. Bookings can be made anytime, anywhere, 24/7.

All payments are made through our website. We are working with a trusted payment gateway to handle all of our transactions.

We currently accept credit card and ATM transfers. Similar to bookings, payments are handled 24/7, including public holidays.

After payment has been made, we will issue a booking confirmation via email. You can use this email to access the court.

Requests/bookings made less than 7 days before booking date are not refundable/reschedulable. We would suggest to make such request at least 7 days in advance so that other users would not be at disadvantaged.

Please make a payment within 1 hour after you made a booking. If your booking got stuck with an expired payment code, please email us so we can reset that booking for you.

You can reach us at [email protected] We strive to get back to you within 24 hours.

Book your court Now!